Last updated: 16/07/2026
ARTICLE 1 – LEGAL INFORMATION
1.1 The website is as follows: www.hairdex.fr (hereinafter the "Site").
1.2 The publisher is: ALOPY, trading under the business name Hairdex, a société par actions simplifiée (simplified joint-stock company under French law) with share capital of EUR 1,273.76, registered with the Marseille Trade and Companies Register under number 984 618 678, with registered office at 153, Cours Lieutaud, 13006 Marseille, France, acting through its legal representative domiciled in that capacity at the said registered office (hereinafter the "Publisher").
Intra-Community VAT number: FR18984618678
Telephone: +33 7 66 39 90 76
Contact: legal@hairdex.fr
Publication Director: Louis DAMAS, Chief Executive Officer
1.3 The Site is hosted by Amazon Web Services EMEA SARL, a limited liability company with share capital of EUR 25,000, with registered office at 38 avenue John F. Kennedy, L-1855 Luxembourg, registered with the Luxembourg Trade and Companies Register under number B186284.
Telephone: +352 26 73 30 00
Contact: https://aws.amazon.com/contact-us/
Personal data processed in connection with the services, including health data, is hosted on servers located in France (eu-west-3 region – Paris), with a provider certified as a Health Data Host (Hébergeur de Données de Santé, HDS) in accordance with Article L.1111-8 of the French Public Health Code.
ARTICLE 2 – ACCESS TO THE SITE
The Site is intended exclusively for persons of legal age. The Publisher reserves the right to request proof of your age, in particular when an order is placed online.
Access to and use of the Site are reserved for strictly personal use. You undertake not to use this Site or the information or data it contains for commercial, political or advertising purposes, or for any form of commercial solicitation, in particular the sending of unsolicited emails.
ARTICLE 3 – SITE CONTENT
All trademarks, photographs, texts, comments, illustrations, moving and still images, video sequences, sounds, together with all software applications that may be used to operate this Site and, more generally, all items reproduced or used on the Site are protected under applicable intellectual property law.
They are the full and exclusive property of the Publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these items, including the software applications, without the Publisher's prior written consent is strictly prohibited.
The fact that the Publisher does not initiate proceedings upon becoming aware of such unauthorised use does not constitute acceptance of that use or waiver of the right to take action.
Orders that may be placed through the Site relate exclusively to cosmetic products, hair care and hygiene products, and food supplements, to the exclusion of any medicinal product. Medicinal products, including compounded (magistral) preparations, are neither sold, held nor dispensed by the Publisher: their dispensing falls exclusively to community pharmacies, which alone are authorised to do so under the pharmaceutical monopoly (Article L.4211-1 of the French Public Health Code).
The information relating to these orders set out on this Site is valid for Metropolitan France (including Corsica) only.
ARTICLE 4 – SITE MANAGEMENT
For the proper management of the Site, the Publisher may at any time:
(i) suspend, interrupt or limit access to all or part of the Site;
(ii) reserve access to the Site, or to certain parts of it, for a specified category of users;
(iii) remove any information that may disrupt its operation or that contravenes national or international law, or the rules of netiquette;
(iv) suspend the Site in order to carry out updates.
ARTICLE 5 – LIABILITY
The Publisher shall not be liable for any failure, breakdown, difficulty or interruption in operation preventing access to the Site or to any of its features.
The equipment you use to connect to the Site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular against virus attacks over the internet. You are also solely responsible for the sites and data you consult.
The Publisher shall not be held liable in the event of legal proceedings against you:
(i) arising from use of the Site or of any service accessible via the internet;
(ii) arising from your failure to comply with this legal notice.
The Publisher may only be held liable in the event of proven fault directly attributable to it, without prejudice to mandatory statutory provisions applicable to consumers.
Should the Publisher become subject to amicable or legal proceedings by reason of your use of the Site, it may bring a claim against you to obtain compensation for all loss, sums, awards and costs arising from those proceedings.
ARTICLE 6 – HYPERLINKS
The creation by you of any hyperlink to all or part of the Site is strictly prohibited, except with the Publisher's prior written authorisation, requested by email to the following address: legal@hairdex.fr.
The Publisher is free to refuse such authorisation without having to justify its decision in any way. Where the Publisher grants authorisation, it is in all cases temporary and may be withdrawn at any time, with no obligation on the Publisher to give reasons.
In all cases, any link must be removed at the Publisher's simple request.
Any information accessible via a link to other sites is not under the Publisher's control, and the Publisher accepts no liability for its content.
ARTICLE 7 – PROTECTION OF PERSONAL DATA
For any information concerning the collection and processing of personal data on the Site, please refer to our Privacy Policy, available at all times on the Site.
A Data Protection Officer (DPO) has been appointed and may be contacted at any time, free of charge, at the following address: legal@hairdex.fr.
ARTICLE 8 – COOKIES
The Site uses cookies and other trackers. Those that are not strictly necessary for the operation of the Site are subject to your prior consent, obtained through our preference management tool, which you may change at any time via the "Cookie preferences" link in the footer.
To find out more, please see our Cookie Policy, available at all times on the Site.
ARTICLE 9 – PHOTOGRAPHS AND PRODUCT REPRESENTATION
The photographs illustrating the cosmetic products, care products and food supplements presented on the Site are provided for guidance only; they are not contractual and are not binding on the Publisher.
Any drug treatments illustrated on the Site are shown for information purposes only and do not constitute an offer of sale by the Publisher.
ARTICLE 10 – TERMS AND CONDITIONS OF USE
The Terms and Conditions of Use of the teleconsultation Service operated through the HAIRDEX Portal are available at all times, in their current version, at the following address: https://www.hairdex.fr/legal/cgu-utilisateurs.
ARTICLE 11 – GOVERNING LAW
This legal notice is governed by French law. Any dispute falls within the jurisdiction of the competent French courts, determined in accordance with the ordinary rules of law.
ARTICLE 12 – CONTACT US
For any question or information concerning the Site or the products presented on it, you may leave a message at the following address: legal@hairdex.fr.
This English text is provided for convenience only. In the event of any discrepancy, the French version of this legal notice prevails.